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INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What makes Araz Jewelry unique?

Araz Jewelry stands out for its unparalleled craftsmanship, timeless designs, and a legacy spanning three generations. Explore our collections to discover the essence of luxury and elegance.

What is your return policy?

We accept returns within 14 days of delivery for eligible items. Please contact our customer service for return authorization and further instructions. Custom and bespoke orders may have different return policies.

Do you offer international shipping?

Yes, we offer international shipping. Shipping costs and delivery times vary depending on the destination. Please refer to our Shipping and Delivery page for more information.

Can I customize a piece of jewelry?

Absolutely! We offer bespoke services to create personalized pieces. Contact our customer service to discuss your ideas, and our artisans will work with you to bring your vision to life.

How can I care for my jewelry?

To maintain the beauty of your jewelry, avoid exposure to harsh chemicals and extreme temperatures. Clean with a soft, dry cloth or a mild jewelry cleaner. For specific care instructions, refer to the care guide provided with your purchase or contact our customer service.

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