1. Product Information:

• All product descriptions and images are for informational purposes.
• Actual product colors and details may vary.
• Order Confirmation:

Order confirmation is sent upon successful transaction completion.

Ensure accurate contact details for timely communication.

2. Shipping and Delivery:

• Standard delivery times apply, subject to location and product availability.
• Delays may occur due to unforeseen circumstances or custom orders.

3. Returns and Exchanges:

• Returns accepted within 14 days of delivery for eligible items.
• Contact our customer service for return/exchange authorization.

4. Bespoke Services:

• Bespoke orders require a non-refundable deposit.
• Design approval is necessary before production begins.

5. Repair and Alteration:

• Araz Jewellery is not responsible for items damaged by other jewelers.
• Accurate information required for repair and alteration services.

6. Payment Security:

• Secure payment gateways ensure the safety of your financial information.
• Araz Jewellery does not store credit card details.